1-Tap Technician Dispatch

One tap sends the full job to your technician

Stop reading job details over the phone. Create the job, click Dispatch — your tech instantly gets a perfectly formatted WhatsApp or SMS message with everything they need.

Benefits
Why field service pros love it
💬
WhatsApp & SMS
Send via WhatsApp for richer messages, or SMS as a fallback. Works with any technician's phone.
📋
Full Job Details
Customer name, address, phone, service type, time and notes — all in one perfectly formatted message.
One-Tap Send
No copy-paste, no re-typing. One button sends everything your tech needs to find the job and do it right.
📍
Google Maps Link
Address comes with a tap-to-navigate Maps link. Your tech opens it directly and drives straight there.
🔔
On My Way Notification
Tech taps On My Way and the customer gets an automatic SMS letting them know help is coming.
👥
Multi-Tech Dispatch
Assign multiple technicians to one job. Everyone gets notified with their role and responsibilities.
How It Works
Simple — up and running in minutes
1
Create the Job
Enter job details or use Smart Paste to fill from a customer message in seconds.
2
Assign a Technician
Pick a tech from your team, set the time, and click the Dispatch button.
3
Tech Receives Instantly
A formatted WhatsApp or SMS lands on their phone with address, customer info and a navigation link.
FAQ
Common questions

No app needed. Jobs are sent via WhatsApp or SMS — whatever the tech already uses on their phone.

You can choose SMS as the dispatch method. Every technician profile lets you set their preferred channel.

Yes. The message template is customizable per company. Add your branding, signature, or additional instructions.

Ready to try Dispatchorbit?

Join thousands of field service businesses running smarter with Dispatchorbit.

Start Free 14-Day Trial

No credit card • 2-minute setup • Cancel anytime